Terms & Conditions Kaya69 — Malaysia Platform Terms of Use

To register and use Kaya69's services, you must meet all of the following eligibility requirements without exception:

• Age Restriction: You must be 18 years and above at the time of registration. Kaya69 maintains a strict zero-tolerance policy on underage registration. Any account found to be owned by an individual under 18 years of age will be closed immediately and all balances will be forfeited.
• One Account Only: Each individual is permitted to hold only one active account on Kaya69. This includes accounts registered under the same name, phone number, email address, IP address, or payment details. Violating this condition may result in all associated accounts being closed.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. This includes your full name, identity card (IC) number, phone number, and payment details. Kaya69 reserves the right to request proof of identity at any time.
• No Representation of Legal Entities: Registration is open to individuals only. Corporate accounts, organisations, or other legal entities are not accepted.

Registering with Kaya69 is straightforward and takes less than 2 minutes. You will need to provide an active email address, a valid Malaysian phone number, and a strong password. Phone number verification via OTP is required before your account is fully activated.

You are solely responsible for keeping your Kaya69 account login credentials secure. This includes your username, password, and OTP code. Never share this information with anyone, including family members.

Kaya69 will never request your password or OTP code through any communication channel. Should anyone claim to be a Kaya69 representative and ask for such information, please report it to our support team immediately.

All activity that occurs within your account is your sole responsibility. Kaya69 is not liable for any losses arising from your failure to protect your login credentials. If you suspect your account has been accessed without authorisation, contact Kaya69 customer support immediately to have your account frozen.

Kaya69 supports a wide range of popular deposit methods in Malaysia for members' convenience. All deposits are processed in real time or within 5 minutes, depending on the method selected.

• All deposits must be made using a payment method registered in the member's own name. Deposits from third-party accounts are not accepted.
• Kaya69 does not charge any processing fees for deposits. However, your payment provider may apply their own charges.
• If your deposit has not been received after 15 minutes, please contact customer support with proof of payment (receipt or screenshot).

Kaya69 is committed to processing member withdrawals quickly and efficiently. We understand how important it is to have timely access to your winnings.

• Processing Time: Withdrawal requests are typically processed within 5 to 15 minutes around the clock, including weekends and public holidays.
• Minimum Withdrawal: The minimum withdrawal amount is RM 30 per transaction.
• Daily Withdrawal Limit: The daily withdrawal limit is RM 50,000 for standard accounts and up to RM 200,000 for Platinum VIP accounts.
• Withdrawal Methods: Withdrawals must be made to the same payment method used for the deposit (or a method already verified in your account).
• Identity Verification: For first-time withdrawals or withdrawals exceeding RM 5,000, identity document verification (Malaysian IC) may be required.

Kaya69 reserves the right to place withdrawal requests on hold for security review or compliance purposes. In such cases, our team will contact you within 24 hours regarding any additional information required.

Kaya69 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions applicable to each offer.

Wagering Requirement: Most Kaya69 deposit bonuses carry a wagering requirement of 5x to 30x the bonus amount before withdrawals are permitted. Specific requirements are stated in the terms of each promotion.

• Welcome Bonus: Available to new members making their first deposit. Subject to a 10x wagering requirement.
• Weekly Rebate: Credited every Monday based on the total wagers placed in the preceding week. No wagering requirement applies to rebates.
• Daily Cashback: The cashback percentage is calculated based on net daily losses and credited automatically.
• Reload Bonus: Available for subsequent deposits. Subject to the wagering requirements stated in each promotion.
• Raya & Public Holiday Bonus: Special promotions for Malaysian festive occasions including Hari Raya Aidilfitri, Chinese New Year, Malaysia Day, and more.

Only one bonus may be active at a time unless stated otherwise in the promotion terms. Unused bonuses that expire within the stipulated period will be forfeited automatically.

All games offered on Kaya69 — including slots, live casino (baccarat, roulette, blackjack), Sports Betting (Malaysia Super League, EPL, BWF badminton), 4D/Toto lottery, and virtual sports — are subject to the following general rules:

• The outcome of all games is final and cannot be disputed unless there is verified evidence of a technical failure confirmed by the Kaya69 team.
• In the event of a technical failure or system disruption during an active game, the affected bets may be voided and the amount returned to the member's account balance.
• All RNG (Random Number Generator) games on Kaya69 use systems that have been audited and certified by independent bodies to ensure fairness in every round.
• Minimum and maximum betting limits vary by game type. Members must adhere to the limits set for each table or game.
• Kaya69 reserves the right to change, add, or remove any game from the platform at any time without prior notice.

For Sports Betting and badminton, displayed odds are based on the time the bet is accepted. Kaya69 uses a live odds system updated in real time and is not responsible for any odds changes after a bet has been confirmed.

The following activities are strictly prohibited on the Kaya69 platform and may result in immediate account closure, forfeiture of balance, and legal action:

• Money Laundering: Using the Kaya69 platform for any form of money laundering or illegal financing. Kaya69 cooperates fully with authorities in such investigations.
• Fraud & Manipulation: Any attempt to cheat the system, manipulate games, exploit software bugs, or use unauthorized third-party software.
• Unauthorised Bonus Claiming: Creating multiple accounts to claim bonuses repeatedly, or using another person's details for this purpose.
• Unauthorised Collusion: Colluding with other players to manipulate game outcomes, particularly in poker or table games.
• Use of Automation: Using bots, automated scripts, or artificial intelligence software to place bets or play games automatically.
• Other Prohibited Activities: Any activity that Kaya69 deems unfair, unethical, or in violation of applicable Malaysian law.

Kaya69 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any part of these Terms & Conditions
• Submission of false or incomplete information during registration or identity verification
• Engaging in prohibited activities as outlined in Section 7
• Member self-exclusion requests under the Kaya69 Responsible Gaming programme
• Directives from the relevant authorities
• Account inactivity for more than 12 consecutive months

Members may also close their own account at any time by contacting the Kaya69 support team. Any valid balance will be returned upon completion of the verification process, subject to the relevant terms and conditions.

Kaya69 provides the platform on an "as-is" basis and makes no guarantee that the platform will be entirely free from technical disruptions at all times. Kaya69 is not liable for:

• Financial losses resulting from betting outcomes or casino game results
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or government directives
• Losses resulting from unauthorised access to a member's account due to the member's failure to protect their login credentials
• Inaccuracies in information provided by third-party suppliers, including game providers and sports data sources
• Any indirect, incidental, or consequential losses arising from the use of the Kaya69 platform

Kaya69's total liability to any member under any circumstances shall not exceed the member's net deposit amount in the 30 days preceding the submission of a claim.

Kaya69 reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page.

We will endeavour to notify members of material changes through:

• In-platform notifications on Kaya69 upon login
• Email to the address registered on the account
• Announcements on the Kaya69 homepage for a minimum period of 7 days

Your continued use of the Kaya69 platform following any amendments constitutes your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account and withdraw your remaining balance.

For any enquiries regarding these Terms & Conditions, please contact the Kaya69 support team at support@kaya69.bet or via live chat, available 24 hours a day, 7 days a week.